Frequently Asked Questions

We proudly serve the Southern Ontario region, mainly in Kitchener-Waterloo, Cambridge, Guelph, and London. We also venture to cottage country around Ontario. Contact us for specific details.

For all services we recommend getting professionally cleaned twice a year for optimal cleanliness and appearance.

Living near dirt roads, construction areas or developments will cause your surfaces to become dirty more frequently, which will require additional cleaning.

We do clean windows in the rain, as long as it doesn’t compromise the quality of work or the safety of the workers. In the event of inclement weather, we will contact you to reschedule the appointment at a time that's convenient for you. We want to ensure the best results for your cleaning service.

You do not need to be present during our services. We can perform the cleaning while you're away as long as we have access to the areas that need attention, as well as payment upon project completion.

At Krystal Klear we always do a thorough walk around with our clients upon project completion to insure absolute satisfaction. If you have any further concerns, please let us know, and we'll work to address and rectify any issues promptly.

The duration of the service varies depending on the size and complexity of the job. On average, window cleaning takes 1-2 hours, gutter cleaning takes 2-3 hours, and pressure washing typically takes 2-3 hours.

Yes, we use eco-friendly and non-toxic cleaning solutions that are safe for both your property and the environment. We prioritize responsible cleaning practices.

Our pricing is based on the size of the property, the type of service you require, and any additional factors like accessibility. You can request a customized quote by contacting us directly.

Before our visit, please remove any obstacles or furniture that may block access to windows or gutters. This may include removing screens if they are on the outside of the windows. (Without interior window cleaning service)